Over the last few years, the work from home trend has increased and Amazon has responded with various work from home jobs. The jobs are designed to cater to various skill levels and profiles.
This article covers the types of Amazon work from home jobs in the market, average salary, benefits, drawbacks, application processes, and much more important facts.
Keep reading, keep learning!
Types of Amazon Work from Home Jobs
1. Customer Service Associate:
- Job Description: As a remote Customer Service Associate you will be the first point of contact for customers’ inquiries. This work includes providing help for orders being questioned and payments issues while guiding them on using Amazon’s services.
- Average Salary: The average starting salary in India is around ₹2.5 Lakhs per year.
- Responsibilities:
- Support customers, drivers, and delivery partners in ensuring deliveries are successful.
- Resolve technical issues associated with the website and digital devices of Amazon.
- Gathers intelligence to prevent future problems that would impact customer experience.
- Requirements: Dedicated work space with a stable internet. Amazon provides the tools including the computer, microphone, and headset.
2. Corporate jobs:
- Job Description: Other than customer service, Amazon also has remote opportunities for most corporate jobs such as marketing, human resource, finance, and project management.
- Average Salary: The salary varies depending upon the position and experience, from ₹3 Lakhs to as much as ₹12 Lakhs or more annually according to the role and seniority.
- Responsibilities: The roles in the company may include strategy planning, analysis of data, teamwork, and execution of projects.
- Requirements: It usually requires relevant experience and education according to the specific role.
3. Technical Support:
- Job Description: Technical support positions consist of helping customers find answers to fix problems related to Amazon products or services.
- Average Salary: Technical support is an entry-level job and begins at approximately ₹3 Lakhs per year, depending on experience and location.
- Responsibilities: Answer technical questions from customers via the telephone or internet chat and be able to offer solutions to problems so that the user is satisfied.
- Requirements: The candidate should have thorough knowledge of Amazon products and possess an excellent communication skill.
4. Data Entry and Administrative Support:
- Job Description: This role involves managing data entry tasks or providing administrative support to various teams within the company.
- Average Salary: Typically ranges from ₹2 Lakhs to ₹5 Lakhs per year depending on the complexity of tasks and experience level.
- Responsibilities: Tasks may include organizing files, maintaining databases, or assisting with scheduling.
- Requirements: Attention to detail and proficiency in office software are typically required.
Related: Remote Pharmacist Job
Benefits and Drawbacks of Amazon Work from Home Jobs
No job in the world come without benefits and drawbacks. So, let’s see them here:
Benefits:
- Flexible Scheduling: Most of the remote job offers flexible hours so that workers can choose a shift according to their lifestyle. The flexibility might be pretty helpful for people who need to balance between family commitments or other commitments.
- Benefits Package: Benefits are given to employees right from the beginning of their onboarding such as paid time off, medical insurance, and retirement plans like company pension, as well as employee discount.
- Career Advancement: Amazon gives the importance to career development therefore training and promotion opportunities are provided to employees within an organization.
- Work-Life Balance: With the working environment being remote, work can be more balanced because there are fewer commute times and it becomes easier to work from a comfortable place.
Drawbacks:
- Limited Career Advancement Opportunities: Remote work opportunities by Amazon tend to limit one’s career advancement over and above on-site job offers.
- Communication Challenges: Work from remote settings can present a lot of communication problems. Face-to-face communication is missing, leading to misunderstandings and may affect team consistency negatively.
- Isolation and Loneliness: At times, isolation and loneliness dominate remote jobs. Without interaction with colleagues causes mental health deterioration, apart from low job satisfaction.
- Work-Life Balance Issues: Though the flexibility of working from home is immense but also has its drawbacks. The employees might end up working for longer hours than the regular job which may prove to be a serious burnout.
Job Application Process
1. Job Search:
Interested applicants can check job openings on the Amazon Jobs website. The site allows filtering by location, type of work (on-site or remote), and category.
2. Submitting the Application:
After identifying a job, you can apply online. Make sure your resume meets the appropriate skills and experience just like what is described in the job description.
3. Interview:
The candidates are likely to pass through some rounds of interviews, which may be telephonic or video ones. In the interview process the applicants should be prepared to discuss any experience that they have had in customer service or any other related field.
4. Onboarding:
Once the successful applicants have been selected they are likely to be put through an onboarding process during which they will be trained for their specific jobs. Such a training usually involves knowledge of Amazon’s systems and processes for them to do their jobs proficiently.
Conclusion
Amazon work from home jobs make for an excellent opportunity for those seeking flexible employment options within a reputable company. There are so many different roles available in customer service, corporate functions, technical support, administrative, with competitive salaries for each.
However, the candidate needs to weigh pros and cons before applying for an Amazon work from home jobs.
